Artificial Intelligence

 By Danielle O'Rourke - August 18, 2017 Today's newsletter serves no other purpose than to be a momentary distraction.  I'll resume normal course next week. Now, to your distraction: Topic of the Week: Artificial Intelligence I am thoroughly amused by Artificial Intelligence right now. First, I find the current debate between Mark Zuckerberg and [...]

By | 2017-08-18T11:31:41+00:00 August 18th, 2017|Newsletter|0 Comments

Rules For Professional Communication

 By Danielle O'Rourke - August 11, 2017 Before we dive into this week's topic, I want to share a piece of feedback from last week that I found particularly amusing. See this link if you missed last week's newsletter. In short, my friend asserted that the situation "my friend" encountered was a brilliant strategic move [...]

By | 2017-08-11T11:19:24+00:00 August 11th, 2017|Newsletter|0 Comments

Customer Disservice

 By Danielle O'Rourke - August 4, 2017   Tell your colleagues about the ROND Report. ROND Report Signup And now to the newsletter… Topic of the Week: Customer Disservice Let’s talk about a situation that happened to “my friend” last week with a certain ride sharing app. Let’s call this app “Shmuber” to maintain [...]

By | 2017-08-04T06:10:00+00:00 August 4th, 2017|Newsletter|0 Comments